Read what patients say about their care at In Step Physical Therapy in Edmonton. Every review below was written by a patient on Google or Facebook, grouped by the reason for their visit.
What patients say: an AI summary of our reviews
Based on 514 written reviews from 2015 to 2026, including 164 from the past 12 months.
- Patients most often describe the team as friendly, kind and welcoming (about 1 in 3 reviews) and as professional and knowledgeable (about 3 in 10).
- About 1 in 4 reviews describe less pain, easier movement or steady progress during care. Many mention that their physiotherapist explained their condition and gave them exercises to continue at home.
- The front desk team comes up in more than 50 reviews, usually for being welcoming and helpful with booking and insurance paperwork.
- The physiotherapists named most often are Giri Srinivasan, Neha Anil Saraf, Roopreet Kaur and Cyprian Orjinta. Massage therapy and acupuncture sessions are also mentioned often.
- The most common reasons for a visit mentioned in reviews are massage therapy; neck, shoulder, hip, knee and foot injuries; car accident recovery; dry needling and acupuncture; and back pain.
This summary was written with AI from patients’ own reviews. Individual results vary.
Massage therapy (40)
Reviews about massage and manual lymphatic drainage sessions.
I had a really great massage with Cam! I had a lot of tension in my neck and shoulders, and he really helped release it. The pressure was just right, and I could feel the difference afterward. My neck and shoulders feel so much better and more relaxed now. Thank you, Cam, for the amazing massage! Highly recommend!
First off, the ladies at the front desk are a pleasant to deal with. They are very easy to communicate with and are very nice every single time I attend my sessions and even when needing to phone in for anything. This clinic is very clean and well maintained.I have been attending physio sessions with Pt. Cyprian and he is wonderful! I have been going to In-step physical since beginning of February and it’s always a pleasant feeling coming out of the therapy. Cyprian listens to how you’re feeling and explains why things are happening in your body to make you understand and be able to take care of yourself at home as well. Very Professional and understanding of your situation. Along with his colleague Laura who is also very nice and friendly.I also get my massage from this clinic with Becky and she is very delightful! If you need someone with good strong grip, Becky is your gal! I had a lower back pain on my first massage session with Becky and honestly after that first time, it relieved the pain and has been a lot better since!I definitely recommend this place! I travel all the way from Fort Saskatchewan and did not wanna switch clinic even though it’s a bit of a drive for me as I feel very comfortable and taken care of by everyone at this clinic! Very happy patient here!
Great massage, relaxing and very comforting experience! I definitely recommend!
Massage with Cam is very good and staff is all nice!
This place is good for massage and physiotherapy
I highly recommend this place for physiotherapy and massage. They’re very thorough and helpful.
Cam Graber is a very good, experienced and knowledgeable RMT who has been very helpful with various problems (shoulder, hip, tennis elbow…) I’ve been experiencing lately.
Pleased with my myofacial release massage today, would highly reccomend this location. Thank you!
Had a wonderful, relaxing massage with Prakash today. He’s very skilled and I’d definitely recommend him.
I had such a wonderful massage session with Prakash today! He took the time to listen to my concerns and adjusted the pressure perfectly. The whole experience was relaxing and therapeutic. I definitely plan to book with him again — highly recommend!
I can’t say enough good things about Prakash Vivekanandhan and his incredible massage and osteopathy treatments. I came in with persistent back and leg pain that had been bothering me for months. After just a few sessions with Prakash, I felt a huge difference — the pain eased up significantly, and my mobility improved more than I expected. He’s extremely knowledgeable, professional, and genuinely cares about helping his clients heal. What I really appreciated is how he takes time to explain what’s going on in your body, the root cause of the pain, and what can be done to prevent it from coming back.The front-end staff also deserve a big mention (Sheila, Vanessa, Cathy, and Pam) are always so warm, friendly, and welcoming. From the moment you walk in, they make you feel comfortable and cared for. They’re organized, patient, and always greet you with a smile, which really adds to the whole experience.Thanks to Prakash and the wonderful team, I’m finally pain-free and feeling so much better. I highly recommend his massage and osteopathy services to anyone struggling with pain or looking for genuine healing and long-term relief.
I greatly appreciated the warm hospitality and thoroughly enjoyed the massage experience.
Nice place for a physical therapy, massage and other services. Got a great service and recovered from my injury after a couple of visits to this facility.
Ian does an excellent job massaging. I would definitely recommend InStep Physical therapy for massages.
Awesome place to book for physiotherapy especial with physio therapist Geri...their massage therapy is fantastic, really helps take your pain away... Very knowledgeable and lots of experience! Receptionist is very patience, efficient, respectful and makes people feel welcome to the clinic😅
Had an amazing session with Cam (RMT) for massage therapy. Highly recommend him! The place is really good and all the staff are friendly.
Had a massage wirh Karthikeyan Diwakar (PDK). Very professional and knew what he was doing.
PDK very good massage, thank you.
Pdk deep tissue massage is good.
I came for a 60 min massage for my lower back pain with Prakash. I was suffering from extreme soreness and tight muscle. He did a very good job and i felt better in two to three subsequent sessions. Thanks to Prakash my back is relieved and is much better. Looking forward to coming in for more session in the New Year.
I had my massage therapy with Prakash, he did an amazing job in decreasing the muscle stiffness at my back and I feel relaxed after the session.
Really effective exercises and massages!!!
I adore Giri and his whole team! I’ve received Physio and massage treatments when needed over several years. Everyone is friendly, kind and always rooting for their patients. I’m so grateful for their help and support, and recommend them wholeheartedly.
Welcoming atmosphere with knowledgeable and friendly staff. I suggest trying the different massage options that they offer as well as the different techniques really feel beneficial with each therapist. Great location too!
Great massage. Thanks!
Very impressive massage
This place is amazing. The front desk receptionists are always kind and so helpful. The space itself is clean and they make such an effort to make it a safe space for everyone.I see Daniel for massage therapy and he is amazing! I broke my collarbone three years ago and have done tons of work on rebuilding strength and flexibility. I still had some residual pain but had given up on it getting “normal”. But since seeing Daniel I’m starting to think it might just get there finally!Thanks to everyone there! Definitely recommend it
Both my husband and I see Tammy, the massage therapist. I highly recommend seeing Tammy, not only is she an incredible massage therapist, she’s also a wonderful person. She makes you feel very comfortable as she helps you to relax and unwind your muscles!
In Step Physical Therapy has been so great to me and my healing. I have been going here for years and it is never a disappoint. from the first time you enter and get greeted from the friendly front end staff, who always offer there help in any way possible to the Physical Therapist assistants in the back Jagvir and Bez, both fantastic and very knowledgeable. To the Physical Therapist and to Tammy the Massage therapist who is kind, knows what your needs are and listens to them. In Step is a great place and i Highly recommend it.
In Step Physical Therapy is a professional, warm welcoming place who truly care about your recovery. Starting from the helpful and sweet front end staff Heidy and Pam, to My amazing Massage Therapist Tammy James who works on my back and i truly come back for all the great conversations I have with her. To my wonderful Physical Therapist Kamal Janakiraman, he is very knowledgeable, he knows what he is doing and has helped me with my back pain and right wrist pain that i am currently coming in for. Physical Therapist Assistant Jagvir who always has a smile and is just happy all the time. It is rare to find such employee and people during these hard times, and i truly appreciate to find such a place still. Thank you to everyone at In Step Physical Therapy for all that you do.
I am so glad to have found InStep Physio. Not only is the location so convenient, but they also offer discounts for students (I am a MacEwan Student). Everyone in InStep Physio is friendly, helpful, and professional. They keep all the patients motivated. Whenever I visit, I always feel like I am with a big family of inspiring people. I am almost done with my sessions, and I will for sure miss going here. Though, I heard their massage therapists here are excellent as well. I will go for massage after my physio sessions, so I don't miss them right away. 🙂 I highly recommend this place! Their service is impeccable. Kudos to all the staff for making everyone safe and welcomed during this time of the pandemic.
Tammy has provided me with massage therapy for many years. She takes a holistic approach to maintaining health and has helped me recover from numerous aches and strains. I can’t recommend her more highly.
I have been seeing Tammy for massage therapy for several years here and have found her RMT services to be excellent for pain relief. She is a caring healer.
The staff here are so warm and welcoming I love coming here. Tammy my massage therapist is just one of the nicest people you will meet and she is very good at what she does. I will always recommend their services. Keep up the good work InStep!
I have 2 years experience here as a patient all the stuff are friendly and have high experience on physio and massage .I love them .🥰🥰🥰🥰
Various treatments available. Massage with Tammy is always excellent. Giri is such an excellent source of knowledge with his vast experience.
I was referred by a friend to visit Tammy James for my first massage ever. I was really nervous and didn't know what to expect but Tammy made my experience wonderful! The ambiance in her room is so relaxing. The music and even the heated blankets are a nice touch to my hour of full relaxation. I've been seeing her for two years now and I would highly recommend her.
I went in for massage from the therapist Tammy. A great conversationalist and great at her craft. I went in feeling sore and run down, walked out feeling refreshed and relaxed. I would for sure recommend her to friends and family.
I was lucky to have Tammy, the massage therapist, recommended to me from a friend when I was dealing with an injury. Tammy is an amazing massage therapist. She listens to my concerns and has helped me deal with multiple injuries. The atmosphere in the room is very relaxing and I always leave feeling better.
It's a nice place to have physiotherapy treatment. One place to have different services including massage.
Neck, shoulder, hip, knee & foot (30)
Reviews about joint and limb injuries.
I came to Instep Physio Clinic after fracturing my left foot, and I’ve been attending physiotherapy here since June 25, 2026.From my first session, I felt that I was in good hands.Roopreet Kaur, Kudrat, Laura, and the entire team have been very kind, patient, and supportive throughout my recovery. They pay attention to the small details, listen to my concerns, and make sure I’m progressing at a comfortable pace.I really appreciate the care and encouragement they’ve given me during every session. I can see good progress in my recovery, and their guidance has made a big difference.I would definitely recommend Instep Physio Clinic to anyone looking for a caring and professional physiotherapy team.Thank you, Roopreet, Kudrat, Laura, and the entire team, for all your care and support!I would also like to give a special mention to “Allelie” at the front desk. Her warm and welcoming smile, positive attitude, and friendly nature always make me feel comfortable whenever I walk into the clinic. She is always pleasant, helpful, and creates such a welcoming atmosphere for patients. Having someone like her at the front desk truly adds to the overall experience.
I’ve been coming here for about 8 months now and it’s honestly been such a great experience. Everyone is always so friendly and welcoming—it just makes it easy to keep coming back.Roop really stands out. You can tell she genuinely cares about her patients and puts real thought into your treatment. She builds a plan around your goals and keeps you on track in a way that feels supportive and personal.I’ve seen a noticeable difference since starting here. I’m able to work out again and use my ankle with way less pain and discomfort, which has made a huge difference for me.Really grateful I found this place—highly recommend to anyone looking for physio that actually helps.
I’ve been going to this clinic for my shoulder pain, and I’ve had a great experience overall. Everyone on the team is professional and knowledgeable. A special shoutout to Roopreet. She is incredibly caring, attentive, and takes the time to make sure you’re comfortable and progressing well. Highly recommend. I hope I don’t have another injury to come back, but if I do, I’ll be back 🙂
Impressive services and they helped fix my shoulder issues in a few months. They can be a bit busy, but they try to make time for every person.
cyprian did amazing, helped me with my tore shoulder, amazing customer service
I had suffered a briachal plexus injury and had zero strength in my left shoulder. I couldn't even lift my arm. Giri was amazing and started me on a regiment to increase range of motion and my strength almost immediately. I saw a gradual improvement in my condition and after about 6 months of regular treatment, I was almost back to my original strength.This has been my go yo Physio ever since. Currently I am undergoing treatment for a knee injury and I am seeing lot of improvement.
It's been a great experience so far from initial diagnostics to treatment with Giri and Team. I went with some shoulder and elbow issues which were bothering me from last 12 years never got them treated but there has been a significant improvement since the treatment has started.
Came in with a knee injury. Ligament was hurt, meniscus issues and scar tissue. It’s been about two months now receiving Roop’s help and I can feel such relief.When they put in the effort and us as patients reciprocate and do our exercises at home, you can really feel the improvement.The environment here is wonderful, everyone is happy and treats me with respect.I really appreciate the help and healthy environment this place has.
Neha, Laura and Sheila were all friendly and accommodating to the issues I came with. They are kind and very helpful with any questions or concerns I had with my ankle sprain and my physio routine.Each appointment I am taught new exercises to work on to help heal my ankle sprain and I am making quick and noticeable progress with my healing after each appointment.Thank you to the In Step physio team! I will be coming back here any time I have issues or injuries with my body.
They took good care of me. Apart from therapy, they also gave me home exercises to help my shoulder pain go away.Thank you very much to all staff!
I’ve been visiting In Step Physical Therapy for treatment related to shin splints and foot issues, and I can’t recommend them enough. Neha Saraf, my physiotherapist, has been incredible throughout this journey. She took the time to understand the root cause of my pain and created a personalized treatment plan that focused on strengthening the right muscle groups.Her approach is both knowledgeable and compassionate, I always feel heard and supported during our sessions. Thanks to Neha, I’ve seen a significant improvement in my mobility and strength, and I’m finally able to stay active without constant discomfort. The clinic itself is welcoming and well-organized, which makes every visit a positive experience.I highly recommend Neha Saraf at Instep Physical Therapy!
In Step has always done great by me since my shoulder got blown out years ago. I don't see a reason to go anywhere else.
I had a wonderful visit at In Step Physical Therapy for my shoulder injury. The care I received from Neha Sarah was exceptional. They listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit. I highly endorse In Step Physical Therapy for their excellent service and expertise.
Very good service and care in helping me getting my shoulder back into good working order.
A great thanks to all the In Step staff for their kind heart and wonderful smiles. In Step team, you are a rockstar in physical therapy. The treatment I received from you for my fracture ankle was exceptional. I am now walking again. I am happy. Keep up the good work.
I've submitted a review before, but thought I'd add an edit after my treatment regimen. Shoulders feel amazing.
The Physiotherapist and therapist assistants were really helpful and thorough in helping me recover from my knee injury. Giri seemed to know immediately what my injury was. I'm happy with my progress
I recovered to my rotator cuff injury, thank you.
Very nice and friendly staff. They alleviate my mom’s knee pain and significantly improved her hemiplegia. We are grateful for their assistance.
Was in town for a show and had injured my shoulder. In Step was the perfect place to heal and get strong again!! Bravo!!!
I was a client in 2012 and while recovering from a ruptured Achilles was some hard work, what I remember is a PT team that cared and got me back to my active self. Here I am, back again, a different injury and I have all the trust in Giri and his amazing team to help me overcome this and be stronger than ever.
Instep has indeed helped me in short order. They have used their professional knowledge and experience to get me back on my feet again. I continue with the individual routine that Instep has built up for me.
I'm very pleased with my progress at In step physical therapy. Before I came to in step, i was in so much pain in the shoulder and elbow, and problem sleeping. You have my recommendations. Muthuu is very patient, kind and knowledgeable. I have received treatment for shoulder injury, there is a quality of care from Muthuu and and all staff.Thank you so much for everything you're doing for people. Blessings 🙌Costa Mboneko.
I am very pleased with my progress at InStep and they have my highest recommendation, particularly Muthuu. He is very knowledgeable and patient, and I have noticed significant improvement under his treatment. My wife has also recently received treatment for a shoulder issue from Muthuu, and again he has provided excellent care.
I was impressed by the professionalism and quality of care at InStep Physical Therapy. I came to InStep with a problem that I was convinced was my rotator cuff. I quickly found out how wrong I was.After my diagnosis I received on site care and a series of exercises that eliminated much of the pain and discomfort I was feeling. The exercises help keep my discomfort and pain at a minimum and definitely on it’s way to completely disappearing. I highly recommend InStep Physical Therapy.
Broke my ankle in dec 2018. Gerry very helpful and considerate in helping me get back to normal
Note for students: I'm a University of Alberta student. InStep is under the studentcare network and if you are a student - please take advantage of this! Don't wait til your aches become real problems and learn to work with your body. It's very affordable with the discounts.I'm very happy with my experience here. My neck and shoulder have both been improving and I look forward to my stretches and exercises every day. Muthuu is very experienced and has been very informative about what I should be doing and what to expect. My quality of life has already improved and I've only just started. Looking forward to continuing my treatment here!
this is the second time I've needed to get Physio. The first time I saw Kamal He did a great job on my ankle. This time it's Giri. Hopefully everything will improve. Bezawit does a great job with the exercises. The staff at Instep and knowledgeable and very caring.
They are a well experienced physical therapist with friendly assistants and clerk staff. I went in there with a frozen shoulder, and I received good service and had a relaxing time.
I had severe knee pain. Going to In Step has really helped. All the staff were extremely kind and helpful. I would definitely recommend In Step.
Car accident recovery (24)
Reviews from patients recovering after a motor vehicle collision.
I’ve had a wonderful experience at In Step Physical Therapy after my car accident.Neha is incredibly kind, caring, and supportive throughout my recovery. She has helped me so much and always made sure I feel comfortable and understood each step of my treatment. Thanks to her guidance and expertise, I have made great progress.I truly appreciate all of her help and would highly recommend Neha at In Step Physical Therapy to anyone in need of physical therapy.
Since I got hit by a car in July of this year, I am so happy to have met and continue to work with the very friendly and knowledgeable therapists at In Step Physio. Whether it be a massage ,acupuncture or physio , this team has you covered! I'm very happy with the care and treatment I get there as I work through my recovery!
This is my second time visiting this clinic for an injury. The first time was for a car accident and the second was for a broken ankle.Right from the start the front desk team is very kind, whether that be over the phone or in person and fast at their jobs.Neha and her team have been amazing with guiding me and explaining what are the issues and the following steps. I always leave feeling like progress has been made with my injury and confident that I will return to full or even better strength.
My friend is coming for MVC physio. Very good clinic.
I referred many patients for physio under Motor vehicle accident. Good place!
Cyprian is really good. I’m coming here for physio due to MVC.
Neha is very personable and great to work with post MVA accident. Staff are friendly and professional
Thank you Cyprian and all the staff at Instep Physical Therapy for all you have done to help me recover after motor vehicle accident. I recommend this clinic to all.
I started physio after an accident that left me with back, neck, leg, and chest pain. Neha has been amazing & super patient. Each session has made a big difference. I really appreciate all the care and support — highly recommend!
Started my Physio assessment and sessions with Roop after a bad MVA. She is so informative and understanding of the challenges I am facing. The session with her is always fun and she knows very well when to tone up or down based on my response. I cannot recommend her enough. Thanks Roop for everything!
My lawyer recommended this clinic following my accident, and I have received exceptional care here. Physio Roop has been incredibly professional and supportive throughout my recovery journey. After three months of treatment, I have seen significant progress and remain optimistic about a full recovery.
I came here after a Car accident and was in a lot of pain. I started seeing Neha and she was really helpful. I started feeling so much better after the first couple sessions.. The front end are very friendly and provide warm and comforting atmosphere. Thank you In step for all your help.
Great customer service! I have CRPS in my leg, and was in a car accident. Albert and Prakash have treated me with care, and have helped me get back to being somewhat active. I highly suggest going here!
I recently had the unfortunate experience of being in a motor vehicle accident, which resulted in injuries that required immediate attention. I was referred to Instep Physical Therapy, where I had the pleasure of working with Giri Srinivasan as my physiotherapist. From the very first appointment, I felt reassured and in good hands. Giri took the time to thoroughly assess my injuries and develop a personalized treatment plan that catered to my specific needs. He provided clear explanations of the treatment process, which helped me understand the importance of each exercise and how they would contribute to my recovery. Throughout my therapy sessions, Giri was always attentive, patient, and accommodating. He regularly checked in on my progress and made adjustments to my treatment plan when necessary. His approach to physiotherapy is holistic, combining manual therapy, targeted exercises, and advice on lifestyle modifications, which I found to be highly effective. I also appreciated the clean and well-organized facility at Instep Physical Therapy. The staff was friendly and professional, making each visit enjoyable and stress-free. Thanks to Giri's expertise and dedication, I am now on the road to a full recovery. I cannot recommend him and Instep Physical Therapy highly enough for anyone seeking physiotherapy services, especially for those recovering from a motor vehicle accident.
I’ve gone to the clinic for treatment for whiplash as well as after breaking my foot. All staff, from the front desk, the physio assistants and therapists are kind and respectful. Kamal is a skilled physiotherapist and treatment is very thorough. I highly recommend Instep!
First time going to massage therapy. I started going as part of my rehabilitation after an auto accident. My therapist Tammy has been great. Professional, knowledgeable and pleasant. If you have coverage and aren't using it...book an appointment and see what you are missing.
I had a great experience with physiotherapy and massage when I went to see Giri, Tammy and Sam after my motor vehicle accident. The instep team is warm and welcoming and made me comfortable. The front desk Pam and Heidy patiently went through my paper work and answered all my concerns regarding my appointments. Giri assessed me and treated me well with required exercises with Bez (PTA) who guided me through the exercises and answered all my questions. Moreover, Tammy and Sam the Massage therapist took away the tension in my tight muscles. I will recommend this clinic.
I came in for a motor vehicle accident. Im impressed with the professionalism all the way from the front end to the back (massage and physiotherapist). Thank you so much for the service I received.
Excellent care, education and training to help a person recover from a traumatic experience like a car accident. Physio strategies are carefully designed and adjusted In Step with your progress.The physiotherapists, physiotherapy assistants, massage therapist and attending staff really care and show it every day. Their positive energy moves you to care for yourself when you have no belief you can improve. The staff's encouragement to improve leads you through each phase of your recovery.This is a wonderful place with a phenomenal team! Superb!
I’ve known In Step Physical Therapy 3 yrs ago thru internet due to my knee problem. Every now and then, I am an on -and -off client.January of this year, I had an accident. BIG TIME… broke both ankles due to fall, which is so depressing. Thinking that I can not walk anymore (age wise, 59 years old). Kept me on a wheelchair for almost Three long months.When I got an order from the Orthopedic Specialist for Physical Therapy, phoned In-Step right away...Kudos to all! Very professional & knowledgeable staff. From front desk and admin: Heidi & Pamela; Therapy Assist: Bez & Anu; Massage Therapist: Tammy; Phisio Therapist: Kamal & Pranjali, and most specially, Mr. Giri Srinivasan, my Therapist.What a Great Team!!! My gratitude to all of you!!!Now, I can walk and looking forward to run by the sea shore for my son’s wedding in Mexico.Definitely recommend In-Step Physical Therapy to whoever wants to go back on their active lifestyle.*cha-bot* (Canada Day 2020)
Giri, Tammy and the InStep team helped tremendously after the accident. They helped me to get back to the track and gym with great results and haven't been to InStep in a while . Recently had a maintenance treatment from Tammy. What a mistake in putting that off. My weight lifting and running improved significantly after the treatment. Thanks. Richard
The experience has been very positive which is great when you have to exert time and energy to “fix” your body following an unwanted accident/ injury. I definitely recommend physiotherapist Kamal and Pam at the front desk is always cheerful and kind. The assistants are all very helpful too.
What a wonderful place to get well after an injury from an accident. I appreciate all of the staff from the front desk to the therapist and assistance.
it was so nice working with instep physical therapy.i came here with a work accident injury which was so bad.Now I am able to use my hand perfectly as back to normal.After my therapy I was in perfect shape to go back to work.i would certainly recommend instep physical therapy for perfect rehabilitation and service.Thank you so much Instep team
Dry needling & acupuncture (20)
Reviews about needling and acupuncture sessions.
Acupuncture with Albert has been very effective and I have come to enjoy our conversation.
I had been dealing with persistent tennis elbow pain caused by snow shovelling and finally decided to visit InStep Physical Therapy. I am incredibly glad I did. Cyprian, Laura and Roop were fantastic throughout my recovery process that is ongoing. They utilized a comprehensive treatment plan that included dry needling, shockwave therapy, IFC, and ultrasound, which completely turned things around for me. My pain is now almost entirely gone. They also provided me with a tailored home exercise routine, which is crucial to follow consistently for long-term results. For anyone hesitating to see a physiotherapist, my advice is simple: don’t wait. Visit the professionals at InStep and recover faster. Truly great service!
J’ai vraiment apprécié mes séances d’acupuncture avec Albert , mon état de santé c’est considérablement amélioré ,je suis plus que satisfaite , c’est au delà de mes attentes
I had a very satisfying experience at InStep! Their acupressure service was relaxing and effective I left feeling so much better. The front desk staff were friendly Vanessa and Sheila and the owner was genuinely nice and caring. You can really tell they value their customers. Highly recommend this place for anyone looking for a great acupressure session and excellent service!
I have been in this location for my acupuncture sessions and very much happy for the good service from the front reception to the acupuncturist Albert. He helps me withMy neck and back pain and now I’m feeling good.Thank you In Step Physio.
Excellent Care and Professional StaffInStep Physical Therapy exceeded my expectations. The staff is friendly, knowledgeable, and truly listens. My treatment was personalized, and I saw real improvement in my pain and mobility. The clinic is clean, well-organized, and offers helpful services like massage and acupuncture. Highly recommend for anyone needing effective and caring physiotherapy.
The physiotherapist Neha has helped me get better and from the front desk to massage to acupuncture everyone is nice and caring
My very first acupuncture experience was handled great thanks to Albert, my wrists are feeling well again. Can't wait for my next appointment.Thanks also to Vanessa for accomodating my booking.
Albert is very skilled in TCM acupuncture. I've realized most people can benefit from acupuncture in some way. I noticed immediate results, even in a rare pain condition I didn't think acupuncture could help with.
The treatment I have received from InStep Physiotherapy has been excellent. I am well on the way to recovery. Were it not for the physiotherapists, therapy assistants, acupuncturist, and massage therapists, I would not be at this stage in my recovery. The staff (including admin staff) have been able to answer all my questions, offer encouragement and information, and see me through these injuries to improved mobility, less pain, and more strength. I have no hesitation in recommending their services.
Really friendly staff, and Albert is a great acupuncturist.
They are so good at what they do! I love that they have so many complementary therapies too, like acupuncture. And most importantly, I love that they make me do the exercises there and correct my form. It sets me up well for doing them at home.
Always a friendly welcome as soon as you get through the door. Nice space and beautiful art pieces. Albert Wang was our acupuncturist and he was so knowledgeable and explained every process. We felt so comfortable and taken care of. Definitely recommend.
I had an incredible experience at In Step. From the moment I walked in, the staff ( shiela ) made me feel welcome and at ease. The atmosphere is calm and inviting, which immediately set the tone for my treatment. My therapist, Albert, is highly skilled and attentive. They took the time to listen to my concerns and tailored the treatment to address my specific needs. I appreciated their thorough explanations throughout the process, which made me feel more comfortable. After just a few sessions, I noticed significant improvements in my overall well-being and stress levels. The combination of their expertise and the supportive environment truly made a difference in my healing journey. I highly recommend In Step to anyone considering acupuncture. The dedicated staff and exceptional therapists create an experience that goes beyond just treatment—it’s a path to holistic wellness.
Had a great acupuncture session with Albert. His expertise really showed, and I left feeling relaxed. Definitely recommend him for anyone seeking effective acupuncture therapy!
Went here for Acupuncture Albert is amazing very knowledgeable and is able to explain the process very simply!The front staff are also very friendly and organized.
Polite and Kind. Above all services are awesome. Acupuncture is great. I will come again and again. 👌👌👌
I highly recommend this clinic for physio, massage, and acupuncture! They helped me to manage my tendon tear and recover very well.Special thanks to Giri, Prakash, and Albert!
I was suffering from severe cervical pain. I was not able to make any gradual movements with my tight neck given my muscles were very tight. I was recommended to see an Acupuncturist for pain management and to relieve sore muscles.I came in to see Albert here and I was a little nervous with having needles done on me. But Albert was very warm and welcoming and I almost felt like time flew and I was hardly feeling the needles being inserted. For someone who had no pain tolerance, Albert did an amazing job with needles and I almost instantly felt the relief after the needle was inserted. His technique and traditional healing method were his highlighted quality. And I feel really satisfied with his style of care. Will definitely make a visit soon!
I have been struggling with lower back pain that was extending all the way to my right leg. After being in physio and acupuncture for almost four months with Giri, I can definitely feel the difference and observe the progress. As Giri says, there's no shortcut, we just need to stick to the plan and the progress will show up eventually! Super happy with the service and exercises!
Neurological, concussion & dizziness (17)
Reviews about stroke, MS, concussion, vertigo and other neurological rehab.
I’ve been with InStep Physical Therapy since February 2026, and their highly skilled team has been pivotal in my rehab journey. I’m recovering from a severe neurological nerve injury, and from my first interaction, the team has been as invested in my progress as I am in myself. They equip me with the educational tools I need, apply a tailored, data-driven approach to my care, and guide me consistently as I work through this sustained recovery. I am so grateful!
I’ve had a wonderful experience at this clinic. The team has been helping me manage MS while working on building my strength and endurance, and I’m so grateful for the care I’ve received.I work closely with Roopreet and the physical therapy assistants, and they are all incredibly kind, supportive, and knowledgeable. They genuinely care about their patients and take the time to check in about how things are going, both in and outside of the clinic.I always feel encouraged and well taken care of here, and I’m very thankful to have found such a great team. I’ll definitely continue coming here for the long term!
Very good helpful by all means , thought how to bindtepphysui help me a lot I ‘m Chronic stroke patient , Befor I come to this facility I had so much problems like was not even stand up. And not able tidbit alone I unless I have 2 propblr My sites specially left sit Which isbpsrslisef Thankful illy In a one week able to sit and trbsfsre on my ownfor my trnsfsres , need no body to help me to to my bed. And get off Fro frm it, thanks millions
Wonderful team from the moment you walk in the door to working with the therapists.My mom and I both come here for different reasons: hers is vertigo, and mine was dizziness after being ill for a while. Because I need to keep up with daily strengthening exercises, it was great that they helped set me up for success even after my sessions were completed.They're always evolving their approach, and even though I was only in for one specific issue, they concentrated on my total wellness.Parking can be tricky depending on the time of day, but there is alternative parking in the next lot over
I saw them a year ago and they helped me. I was feeling great so I stopped going. I had a bad case of whiplash, it came back twice as bad. I went back on May 12, I was really impressed how she knew that the ocular migraine's and vertigo are coming from my whiplash and should go away once the whiplash has settled down. I'm going 3 times a week and have stretches to do daily. I would highly recommend In Step Physio. Everyone I have spoken to was understanding and kind.
They have been really helpful in my treatment and recovery plan. I recommend them for anyone dealing with FND
I've always had very good experiences here, both before and after my traumatic brain injury (TBI)
My experience with In Step Physical Therapy has been super positive. My physiotherapist, Roop, is so kind, knowledgeable, and positive. Additionally, other staff members who help with my weekly therapy appointments are encouraging and knowledgeable. I would definitely recommend In Step Physiotherapy if you are looking for support in dealing with neurological disorders.
I’ve been coming here for help with my radial nerve palsy, elbow, and collarbone fracture recovery, and I’m super happy with how things are going! Giri and Eloise are simply amazing—super knowledgeable and always make me feel comfortable. I’ve been seeing steady progress thanks to them. Highly recommend this place to anyone needing physio!
I’m looking forward to working with everyone at In Step to help with my MS. The staff is amazing.
They really care here. The emotional side effects from concussions was really getting me down. The staff were kind, and helpful. Even just booking the appointment they made me feel so much better, and helped me to understand why I was feeling the way I was. They checked many things besides my head, like balance. Each time they take the time to explain and ensure I understand and can do the stretches without much pain. I really recommend going here.
I went to InStep one year ago for bell's palsy that had come on suddenly without warning paralyzingly half my face. I was scared and unsure what to do. Giri worked with me patiently for weeks, each week with his help I made a slow but complete recovery. They helped me through one of the most difficult times of my life and I am very grateful
I have RRMS, and had no idea that physiotherapy could help me. I was having trouble with my hips, legs and back, so researched neuro pt after a nurse practitioner suggested it was worth a try. In Step clinic popped up in my online search repeatedly. I started working with Muthu, and in 3 short weeks, the improvement has been marked. He is a great educator, explaining what muscles we are focusing on and why. He has provided an excellent home stretching and exercise program that I complete everyday. The clinic is lovely and welcoming - friendly staff. The facility is clean and well managed, with appointments happening on time. The ask Giri physio show has taught me about MS and neuro pt, and I plan to watch every episode. Five + stars, and a big thanks!!
In Step Physiotherapy has provided excellent care over the past two months in guiding my recovery from neurological impairment secondary to vasculitis, limiting my mobility.. Staff are friendly, skilled and accommodating. I particularly appreciate Giri Srinivasan and his team’s positive attitude and respect for my personal goals. Thanks to the combination of in clinic treatment, followed by at home daily exercises, my balance has improved to the point I am walking on my own indoors, and with a cane outdoors. No more wheelchairs, and my walker will soon be stored away in the closet!
Tammy James and the group at instep therapy are such a pleasure to deal with. My wife and i have been seeing Tammy for quit a few years and we are so grateful to have found such a gem. Tammy answers all of are questing and takes really good care of our needs. I had a spinal stroke 7 years ago and if it wasn't for her help and knowledge i don't thing i would be where i'm at today.THANKS
I was paralyzed due to an incomplete spinal injury. Thanx to Giri at In Step, I learned to walk again. One year post-injury, I was walking again with a cane, and today, no cane except for balance on ice and snow. Thank You In Step!!!
I was referred to In Step Physical Therapy for treatment of a concussion and ongoing post-concussion syndrome symptoms including dizziness, inability to focus and concentrate, balance issues and recurring headaches. Giri and his team developed a physio program to help address and cope with my symptoms. The In Step team continues to encourage and challenge me through continually more difficult exercises and I believe that the program was integral to accelerating my recovery from my post-concussion syndrome. After a lengthy treatment I feel much better today and am returning to a more normal life and activity. I credit Giri and his team with much of my improvement and continue to see them for treatment. I highly recommend Giri and the team at In Step.
Back pain & sciatica (16)
Reviews about low back pain, sciatica and spine care.
I honestly came in at my worst condition. The pain in my back was so severe that I could barely move at all. I couldn’t stand straight, sit, or walk without support. When I got home, I had to be carried by my co-worker because I was in so much pain.Even at home, it was very difficult. I couldn’t lie down properly, and even the smallest movement caused intense pain. I had to crawl just to try to get up, and with my son’s help I could slowly attempt to stand. I needed full assistance for everything, including going to the washroom. When I went to the clinic, I needed support just to be able to walk very slowly.After my first session with Giri, I was truly amazed. I was able to walk on my own without any support. From being unable to move properly to suddenly walking independently—it was a huge and immediate improvement.Cam Graber has also been doing an excellent job. With his help and guidance, my pain has significantly improved. He was very supportive, attentive, and made sure I was comfortable throughout the treatment process.I am beyond grateful for the care and treatment I received from both Giri and Cam Graber. Highly recommended. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I had a very good experience at InStep Physiotherapy. Even though my back was hurting, it’s getting better now, and my knees are improving too. The staff at InStep Physiotherapy are very kind and welcoming, and they have really helped me in my recovery. I truly appreciate their care and support
Amazing clinic! I felt very welcomed. My physiotherapist Roop listened and supported me, and I had immediate relief in my glute and lower back. Laura, the physiotherapy assistant, was warm and efficient. The clinic is clean and the staff are kind. Highly recommend!
Excellent customer service and great service delivery at In-Step Physio.I have been meeting Neha as my physiotherapist for a back injury and the results in a shortest period of time are amazing. I am steadily recovering and happy gaining my health back together.Bravo!
Very knowledgeable, got my back and SI joint pain down and lots of good exercises to strengthen the core.
PT Neha assessed me for my lower back pain and she really found out my problem and I am getting treated for that now, she is fantastic!!
I have been attending instep clinic for several months already due to some lower back pain and neck pain and both Amee and Kaur have been amazing and very professional!! It has helped me so much to also include stretches at home and have a better working station and posture overall.
Very impressed with my first session. The physiotherapist Giri was very knowledgeable and quickly realized the issues I was having in my spine, neck and hips. After my first treatment my low back that had been very tight on the left side released. Worth the trip in just for that. I look forward to seeing the improvement as I continue. Thanks to your team and my doctor for referring me to physio.
I came in with pain all over my back last January from slipped and fall . Now I feel better and almost back to normal . Thanks to Kamal for working hard on my back pain . Now I amAlmost ready for full time duty next month .
The staff at InStep Physio are professional, knowledgeable and friendly. Giri and Bez have helped me a lot with my various health issues; giving me a home exercise program to strengthen my back, relieve hip pain, and also with recovery from a broken sternum. Many thanks to InStep Physio for all the help you have given me and continue to give.
My back has been an issue for 20 years and when it finally decided to not function Instep helped A LOT. Giri is good at assessment and coming up with a plan for you. It doesn't happen over night and physio will only work if you also put in the time with doing the stretches and exercises given to you. I'm thankful to everyone at Instep for all the help.
Helped me w a stiff upper back w lots of exercises
A few days ago, my treatment was finished and I really loved the physio therapy treatment for my lower back pain. I also loved the hard work you guys do!Thank you
i had realy bad pain on my back i went in and the way they gave me tretment was realy good .specialy parajali she helped me with some new exercise wich improved my condition now and i am feeling way better now
Had a very good experience in this clinic, back pain and sciatica has been bothering me, doing simple activities like walking and bending is hard but after getting few treatments from this amazing clinic, I am now back on track. Thank you.
Positive atmosphere. Great therapists. My back feels great
Sports, surgery & chronic pain (14)
Reviews about sports injuries, rehab after surgery and long-term pain.
Great experience!Started there for regular physio, but was attracted there due to the TPI golf protocol to increase my mobility and endurance for the golf season.
InStep therapy has help eliminate my chronic knee pain and reduce stiffness. Excellent customer service and wonderful staff!
I’d like to express my sincere appreciation for the excellent care I received from InStep Physio Clinic here at Edmonton during my shockwave therapy sessions. The treatment has made a noticeable difference in my Chronic Refractory Plantar Fasciitis condition, and I’m truly grateful for the support throughout the process.A special thank you to Neha, Ruth and the rest of the Physiotherapist who handle me for their professionalism, patience, and genuine care. They consistently made sure I was comfortable, explained each step clearly, and adjusted the treatment based on my progress. Their encouragement and attention to detail helped me feel confident and supported every session. I would like to extend my gratitude to their front admins Vanessa and Sheila for making me sure I have a comfortable schedule and always gives me a heads up for upcoming appointments.Thank you both for the outstanding service and dedication. I highly recommend their care to anyone seeking effective treatment and compassionate therapists.
Thanks to Alberts treatments, knowledge, and home care recommendations I have been experiencing deep relief from my chronic pain.
I came to In Step because my fiance went there after a back injury and I was having hip issues (hip tendonitis) and I was suffering from sharp pains everytime I stood up. Neha has been amazing to work with and I have been following her lead! I'm so happy to say i feel so much better, my sharp pains have gone away. I'm still a work in progress but I'm very happy with my results so far. I can move again without worrying about any pain that i might have later, I can even work my labor job again without being in pain. It's an amazing feeling! Thanks a bunch Neha and everyone at In Step!
I strained my lower back badly at the gym and was fortunate to get in to see Neha the same day to start treatment. Neha took the time to listen and determine a treatment plan for me. The first 2 weeks of treatment was mainly machine treatments (tens and ultrasound) until the pain lessened followed by a variety of passive stretching exercises to get some mobility back. When I was ready Neha started me on some light weight bearing exercises to increase my core and lower back strength. Laura, the physio assistant, was excellent im demonstrating the exercises and their progressions. Over the course of the next 3 weeks, Neha added more exercises and increased my weight load. By doing the prescribed exercises consistently, I was able to return to the gym with better core strength than I had before I injured myself. I would definitely recommend InStep for your physio needs!
I go here for my grandmothers physio and the staff are very friendly, understanding and accommodating. Since we started going there my grandmothers balance has improved as well. Very pleased with their service. 🙂
Quick relief for a chronic issue.
When I strained my Achilles tendon training for a race, Muthuu provided excellent care and advice that got me back on my training plan within a couple weeks. Thanks!
I came here looking for a Physio to treat a knee injury almost two months ago. I feel that I have improved a lot and I will be able to play soccer again soon. All the staff here is very kind and lovely, Giri is a knowledgeable Physio and he gave me hope about my knee problem. Lisa was very supportive and help me to improve. The place is wonderful, the suggested exercices really help, plus they use an app to set home exercises to improve faster. Thanks all the staff Instep Physical therapy!!!
When I was in Edmonton In-Step Physio was excellent. I had a positive experience there and they have a lot of different therapies that really improved my chronic condition--even after one visit! They also have huge, wide open spaces for exercises etc. I think I had Kamal, who was very competent.
Great place for physio ,knowledgeable my tendinitis is so much better along with a great message therapist worth the visit
Great people and very skilled. I went in with chronic pain in my neck after about 4 sessions I am pain free. Lots more work to be done on my part.They have showed me excercieses to do and sent me home with instructions.
Went for a sports injury, Giri at In Step outlined every step, took time to pinpoint the issue. Left understanding the recovery plan and feeling much better. Keep up the great work!
Lymphatic therapy (13)
Reviews about lymphedema, lipedema and swelling care.
I got Lymphatic massage for post op breast cancer care from Becki and it was wonderful. Becki is very knowledgeable about the lymphatic system and she helped me with post cancer care. Included a recommendation for a compression sleeve. She gave me pointers on self massage as well.She also was the person who I could talk to and be listen to when I had a cancer reoccurrance. I always felt better upon leaving.
Becky does a great lymphatic massage, which works! it reduces swelling and fluid retention. Very pleased with the results.
Lymphatic massage from Becky has been really helpful. She takes time to ask how I'm progressing since the last massage and she has the right touch for a lymphatic massage.
Roop is my physiotherapist and Prakash does my lymphatic massage. What a dream team! I was struggling with walking after hurting my knee and noticed swelling as well. Roop had me walking with confidence quickly and feeling much better while the swelling in my leg reduced quickly thanks to Prakash’s expertise. I’m incredibly thankful for such a great team.
I find the my physiotherapist Giri is very knowledgeable, efficient, and kind.The exercises I’m given have been really helpful and I feel I’m getting stronger and more confident every day.The Physio assistants are very helpful and patient.I also go to In Step for lymphatic message since I have lymphedema in my arm.The message therapists are also very knowledgeable, and very good at what they do. Getting lymphatic messages really helps keep my lymphedema under control.All in all ,all the staff from the front reception to the Physio therapy , message therapy are great!I feel well taken care of!
I have been receiving MLD massages from Prakash for the past couple weeks and always feel so much better after every appointment, I look forward to each session!
I’ve been seeing Prakash for lymphatic drainage. He is wonderful, very knowledgeable and informative.
I believe the swelling in my arm is always better after a massage with Prakash; it seems to help for several days after, so I definitely see a benefit. Prakash is always thinking about how he can improve the result for me, which is certainly appreciated. I also appreciate his patience and willingness to adapt to my moods! I’m never forced into a conversation, but I enjoy our conversations when they happen! Thanks Prakash 😊
Have been there once, very polite front reception. Lymphatic massage therapist very knowledgeable, understanding and caring
I have been seeing Prakash for lymphatic draining massages, he is very knowledgeable and good at what he does. He is one of the massage therapists I have seen that is familiar with lipedema, and after 3 sessions am already seeing results.
Giri and all the therapists at InStep are highly skilled and professional. They're unfailingly cheerful and encouraging. The massage therapist PDK provides excellent lymphatic as well as regular massage. Both are relaxing and not painful.The front desk staff are always friendly and helpful.This clinic was recommended to me by my family doctor and a physiotherapist, and I'm very grateful that I've been able to come here for therapy.
Highly recommend the clinic, especially for lymphatic massage! PDK is wonderful!
Giri and his team are great... and they have a specialized knowledge to deal with my post lumpectomy issues of cording and lymphatic system. Thanks so much to all!!
Work injuries (WCB) (10)
Reviews from patients recovering from a work injury.
I was injured at work, and thanks to the professionals at this physiotherapy clinic, I’m finally able to return to work in just a few days.I would also like to extend my sincere thanks to the reception staff for their professionalism, kindness, and consistently positive and welcoming attitude. From the moment I arrived, I felt well taken care of and supported.I truly recommend this clinic to anyone looking for excellent physiotherapy care and a friendly, professional environment.5 stars — and then some! ⭐⭐⭐⭐⭐
Im doing wcb physio here. Therapist Roop is very good. Professional ladies in the front desk.
Great team and I've gone here for MBA and now WBC work injury. They have really helped me.
I did WCB physio and it's really good. Thank you.
Wow, I simply cannot say enough about how amazing Giri and his team of professionals are! After a work place injury Giri was able to quickly diagnose issues and tailor an recovery plan for my specific needs. Throughout the process the staff at in step would evaluate and reassess to ensure I was challenged and making progress and as a result I was back to work ahead of schedule! And side note, working with Giri I will now be making changes in exercises as a direct result of knowledge gained over the process. Thank you again!!
I had shoulder injury, work related, I am recovered. All thanks to instep staff. Physiotherapist Kamal helped a lot, he is knowledgeable with good experience. I am satisfied with my experience there! Highly recommended!
I got injured at workplace on Feb 13th,2021 and Kamal did a great job of healing my left angle foot but its a very long process of my recovery.
It was my first time getting injured from a workplace,and i really don't know how to deal with it, so my mom did recommend this Instep physiotherapy clinic.And since i started the theraphy with them it really help me to a lot to recover,the recovery process was really great.They also teach you the right way of doing things specially on stretching and exercise.The staff were so nice from the receptionist,therapist and most specially from Giri and Pranjali.The therapist were true professionals. I Highly recommened this physiotheraphy clinic if you get injured, or wanted to recover from an injury. Kudo's to the whole team of InStep Physiotheraphy Clinic.
Giri and his team helping me since I had injury at my work. They been amazing and helping me to getting stronger and helping me to get on my feet standing. They are also helping me to get my prosthetics.
Giri and his team at Instep gave my right hand back to me after a crush injury at work in June 2018. Very kind and passionate care by the whole team. I will highly recommend this clinic for all musculoskeletal problems.
Pelvic health (7)
Reviews about pelvic floor physiotherapy.
I am seeing Priya for pelvic floor physio therapy and I have noticed an improvement since the First day treatment. She is very knowledgeable and takes her time to understand what I need. Front desk staff is friendly and welcoming. Would recommend anyone come here for their physiotherapy needs!
I loved the massage and I am getting pelvic physio Treatment here and it is amazing
Six years ago, I rolled into Instep in a wheelchair after a MVA. Over the years, I have progressed to near pre-accident level and have had numerous pain exacerbations requiring tune ups. I have had countless visits to the clinic and every member of the Instep team has contributed positively to my ongoing rehabilitation and maintenance. I feel encouraged and supported by the office managers who coordinate appointments, manage insurance submissions and documentation. The physio assistants and physiotherapists have always been professional, highly knowledgable and personable while the massage therapist has helped fine tune and relax my body. The variety of treatments offered including specialty neuromuscular rehab, yearly functional assessments and pelvic floor therapy offer ongoing possibilities for improvement in functioning. I highly recommend this clinic and it's services.
I went to In Step for a pelvic floor problem and after the first visit, I had noticeable improvement! Pranjali is an amazing physio. As someone who works in the sports science field, she knows her stuff and her evidence based approach gave me peace of mind. I would recommend IN Step to anyone who wants to see a qualified and knowledgeable team. Not to mention the great hospitality and customer service. Thank you!
I went in for pelvic floor physio and it was professional, comfortable and respectful. I have significant improvements from when I first started and am happy with the results! The physiotherapists there were so kind and friendly and helped you, even if you weren't their patient. They provided exercises for me that fit with my abilities and the types of equipment I had available to me. I would strongly recommend this location if you need pelvic floor physio!
I recently went to Instep to get some help with sore pelvic muscles. I was assigned Pranjili as my pt to work with. Over the course of nine visits she worked diligently with me. She is an extremely competent, knowledgeable pt with a kind and understanding way of working with her patients. Using a variety of techniques she has brought me a long way on my road to recovery. Several of my health issues are remarkably better thanks to her work. Not only did she work on the muscles but she taught me proper breathing techniques and relaxation methods. She is a an amazing pt who will put in the extra time to get you back on your feet. Thank you !
Ladies: if you suffer from pain during intercourse or have incontinence, Pranjali will help you, as long as you're honest with her about your pain and whether you're doing the exercises she gives you.Pranjali was very helpful in my incontinence recovery.
Overall clinic experience (323)
Reviews about the team, the front desk and the clinic in general.
good service, good people, very smooth process when i go to them for physiotherapy
Great and amicable staff
Nice
I had a great experience at InSTEP Physical Therapy. The staff were friendly, professional, and very helpful throughout my treatment. They took the time to understand my concerns and explained the exercises and treatment clearly. I felt comfortable during every visit and appreciated how much they cared about my recovery.
Very friendly and precise. Helped me recover so much
Fabulous and polite service. Excellent physiotherapy!Giri and all the staff are very Carina and professional.
Very good
My Therapist is so good,Roopreet is the name. I like going to Instep Clinic cause they are all nice people. Great clinic. Helps me a lot.
Really good place and the people are there very nice
Good place to do physical therapy
Great customer service and good physiotherapy sessions
I had a great experience at InStep Physical Therapy with Cam Graber. He was very professional, friendly, and knowledgeable. He took the time to listen to my concerns and made me feel comfortable throughout the treatment. I’m very happy with the care I received and would highly recommend Cam and InStep Physical Therapy. Thank you for the excellent service!
Roopreet is very good. Service very nice.
Very appropriate for all services I have been getting from you guys, good staff, also good services.
Clean place. Very nice staff, thx a lot 🙏
Excellent service
I had an amazing experience with Cyprian. He was incredibly kind, patient, and informative throughout my appointment. Even after just one session, I felt like I had a much better understanding of my pain and the treatment plan.He listened carefully to all of my concerns, answered every question thoroughly, and adjusted the treatment based on my comfort level. I never felt rushed, and I really appreciated how understanding he was.I highly recommend Cyprian to anyone looking for a knowledgeable, caring, and attentive physiotherapist!
Customer service was excellent and physiotherapusr Cyprian was knowledgeableI will recommend this clinic to my friends and family
Great experience! Friendly staff, knowledgeable physiotherapists, and excellent care. Highly recommend!
Good physio clinic! Excellent Service!
Good Physıo place
Neha is wonderful! She is very knowledgeable and effective in taking away my pains!
KMT Cam Graber thank you for your professionalism, kindness, and excellent care. Every session has made a real difference in my recovery. I truly appreciate all your help. Highly recommended!
Thank you so much
Great to have physiotherapy here. The front desk and staffs here are nice and maganda and gwapo 😃
Awesome front desk staff, super awesome physiotherapists who know what to do and when to do it. Perfect program for healing
Rashmi is very good!
Than you for the excellent treatment you gave me. Not only was the treatment excellent, but the atmosphere of kindness and joy ministered to my spirit and helped me heal emotionally as well. It was a blessing for me to have worked through my therapy with all of the staff!
I came in with an arm injury and truly couldn’t have asked for a better experience. Cyprian, my Physiotherapist, is highly knowledgeable, and what stands out most is the time he takes to explain my condition and ‘ongoing’ treatment plan in a clear and reassuring way. That level of care makes me feel confident and comfortable at every session. Laura, physio assistant, is equally wonderful and genuinely supportive throughout my ongoing recovery. On the administrative side, Vanessa and Cyrill keep everything running smoothly. Scheduling is always easy, and they are consistently friendly, organized, and welcoming. Btw, I love those text messages for schedule reminders.. lol! The whole team definitely creates a warm and professional environment.
Good physio!!!
Absolutely amazing experience at this physiotherapy clinic! The staff are professional, welcoming, and genuinely care about their patients. The girls working there are kind, friendly, and make every visit comfortable and stress-free. They explain everything clearly and always make sure you feel supported during treatment. I’ve noticed a big improvement thanks to their care and dedication. Highly recommend this clinic to anyone looking for quality physiotherapy and excellent customer service!
Good stuff and very nice customer service specially front DeskI really appreciate your service please continue your hard workThank you
ShallomToday's program is finished on 1130..Thank you It was amazing service.
I don’t know what I can say but lI’m very happy in this place so actually if you want to do like physical therapy, just try to come this place actually so so so it’s all good then I’m pretty appreciate it for everyone who’s working here
We have been coming to In Step Physical Therapy with our kids for 5 months now. From the moment you walk in, the staff is welcoming, friendly, and professional.In Step Physio Therapists are truly knowledgeable and took the time to explain every exercise, making my kids feel welcomed and empowered. We are so happy to have them as my kids physio.
They have been extremely tentative and caring with my injury, I would highly recommend
Staff are so accomodating and very professional. Easy to book for appointment.
Great team. Roop my TP is polite and kind and thoughtful. I still get migraines but those probably require longer than the two months I have been with them. But I have noticed improvements in symptoms. The ladies in the receptions are nice and polite and kind. The assistants that help with exercises are also kind and helpful. Will write another update once my treatment is done. So far so good.
We’ve had a wonderful experience with this speech therapy clinic. Jade, the speech therapist, is truly amazing—she has helped my son make significant progress with his speech, and we’re so grateful for her dedication and expertise.The front desk staff, Vanessa and Marjo, are also fantastic. They are always very accommodating and make scheduling appointments completely hassle-free. Their friendliness and efficiency really make a difference.Highly recommend this clinic to anyone looking for supportive and professional speech therapy services!
I've had a great experience working with Roopreet, Laura, and Hailey! It's a nice facility with friendly and knowledgeable staff
All things excellent thank you so much
I’ve had a great experience at Instep Physiotherapy. The staff are very professional, friendly, and genuinely care about your recovery. My physiotherapist took the time to explain my condition and created a treatment plan that really helped reduce my pain. I’ve noticed improvement since starting my sessions, and they also gave me helpful exercises to do at home. Highly recommend to anyone needing physiotherapy!
Great clinic!
Rachit was fantastic!!! Friendly; helpful; always has recommendations for extra exercises. He calmed some of my anxieties about the pain and physio journey I was on.
Good Job Team!! Thankyou
Good experience! Thank you, team! O
This place is great...staff is humble...our therapist Roopreet and eliosa are very kind and helpful.
Highly recommended for a professional and effective physical therapy care!The service over-all is excellent. The staff made me feel welcome and comfortable the moment I walked in. I can tell that they genuinely care about my progress and well-being.
My wife and I visited this physio center, and we were extremely satisfied with their service. The staff were very accommodating and welcoming.
Good physio center. Staff are nice.
Woderful wellness journey. Everyone is very helpful.
Love this place! ☺️
Very good experience 👌🏾 the staff are very courteous and prompt with their assistance 😀
Nice place to have physiotherapy
Review:Amazing experience at In Step Physical Therapy! From the friendly front desk to the caring therapists, everyone is professional, attentive, and genuinely supportive. Highly recommend!
Wonderful group of staff here. They are doing a great job of helping me recover from some health issues. Very professional and thorough.
The staff are incredibly friendly and Cyprus has done an excellent job in creating an excellent treatment plan for me, highly recommend!
Friendly, good people
Very friendly and very helpful staff!
Professional therapists provide good hospitality, excellent customer service, and are well-organized.
Excellent service and very professional team!
I had good time with in stepThe are good guys
Cyprian is very good.
Neha is very good. The ladies infront are very nice and professional.
Absolutely exceptional service and awakening and revitalized my body and amazing inspiration and staff and greatly appreciated and love
very good place. professional people.
"Dear Sheetal mam I wanted to express my gratitude for the excellent care and guidance you've provided during my sessions. Your expertise and supportive approach have made a significant difference in my recovery. Thank you for helping me understand my condition and for creating a personalized treatment plan. I've noticed great improvements and appreciate your dedication. Thank you again for your care and professionalism."😊
All staff are good and welcoming.
Amazing place and amazing people! Step by step procedure to get better! Highly recommend!
Becky is very good
very good service
Awesome place to get better and stronger. Roop is amazing!! All the girls in the front desk are kind, helpful, patient, and professional, sweet ladies. Laura is great too. God bless you all always in jesus name I pray amen 🙏 🤲♥️♥️
A very good reception good smile thank you for helping recoving from my injury my appriciation goes cyprian
Excellent customer service and attention to detail. Great with kids
Its so fulfilling.
Am happy to have had my therapy with In Step Physio, they are very good people. I recommend everyone to go there
I had an excellent experience at this clinic. Vanessa was very welcoming and she made sure all my questions about the therapy were clearly answered.The therapist was also knowledgeable, patient, and thorough in explaining everything. Truly a highly recommended team.
Albert is amazing and I can’t recommend him enough. Very friendly and genuinely cares about your concerns
a great group of theripists.
The staff at In Step go above and beyond my expectations. You are welcoming, and dedicated, treating all who come through the door with kindness, respect and compassion.
Great Experience!
Its a good place for physical therapy
I’m very satisfied with my treatment at In Step Physical Therapy.The staff are attentive, professional, and truly care about their patients. I’m currently doing physiotherapy for my arm, and I really like the approach and atmosphere in the clinic. I highly recommend this place to anyone looking for quality physiotherapy.
I had amazing time with physiotherapist Neha & Haily she took time to listen to my concerns and she help a lot the whole experience relaxing and therapeutic .And I will be back again for sure thank you so much
I’m very happy with the treatment I get at In-Step. Giri and his staff are so knowledgeable and will treat you with respect and genuine care.
Excellent and professional physio care!
Good ,friendly staff,& esp. Albert did an excellent job .keep it up, 2 thumbs up!!
very amazing staff. the therapist there are amazing and very professional.
Friendly and professional people
Great physio team at InStep! Helped me recover fast.
I have vary good time as always and the times are good niha she help me a lot and thanks all time
Amazing people, Happy with my progress. Staff is very knowledgeable of what they are doing Special thank you to Roop to make my recovery process smother.
InStep Physio Therapy has helped me gain back mobility and relieve pain that I received from injuries. The staff are all wonderful, helpful and very kind.
Supportive and wonderful help
The staff are so nice and helpful (including front desk and PT Assistants) I appreciate the support and encouragement from you guys to helping me with my exercises and recovery 👍.
Excellent service & attention to detail.
InStep Physiotherapy has been amazing throughout my treatment. The team is very welcoming, knowledgeable, and attentive to my needs. They explained everything clearly and created a plan that really worked for me. The clinic is clean, well-organized, and flexible with appointments, which made the process so much easier. I’ve seen a big improvement since starting here, and I would definitely recommend InStep Physiotherapy to anyone looking for quality care.
They’re great. Very friendly.
The program my client is in is helping him a lot
Everything is great there. Everyone is very kind and helpful. Would totally recommend
It’s very good
I like it here!
All of the staff is very friendly, knowledgeable and professional.
The staff were very approachable and Albert is very nice and great in his job.
Very friendly and professional atmosphere
I came here after a bad sprain. Cyprian is amazing - very kind, good gentle hands, my recovery time has been so much faster due to the treatments and exercises he’s done with me. Would highly recommend this clinic to anyone looking for physiotherapy.
Wow, actually a nice place. Good service friendly, clean and good team working together I love itThank you to the In Step physio team! I will be coming back here any time I have issues or injuries with my bodyThank you so much team💕🙏
I highly recommend this clinic. The staff is friendly and professional, and the physiotherapist was amazing. She really listened to my concerns and helped me recover quickly with clear exercises and guidance. Great experience overall.
Staff are professional and caring. They are amazing on what they do.
The staff here are all so lovely (including front desk and PT assistants). Giri is also a great PT and has created an awesome treatment program/plan for me. I appreciate being able to go through my entire exercise program at each session as well as reviewing the program and getting progressions each week. Would highly recommend.
There wonderful I lose a little weight every time
They helped me alot I'm thankful
The staff were efficient, friendly and courteous.
I was just looking for a place close to home, and I'm glad In-step is the one I found. Everyone is very nice and attentive.
Cam Graber is amazing
Neha and Laura are excellent. Thorough, insightful, helpful, encouraging, and friendly. They help so much in getting me off using a cane to walk.
Amazing place, the receptionist is always kind. The attitude is very nice and the physiotherapist is very helpful and she knows how can help me with my pain. She is also very nice person.
Thank you all for the treatment and good customer service 🙏🏽
I had seen Amee for my Right arm Carpel Tunnel. She was really patient in examining my issue. I was in a lot of pain and had numbness in my fingers. The exercises they gave me were extravagant and it really helped with my pain management. The numbness reduced after continuing the exercises and i felt much better after the very first session.
I love the way that they handle their clients from my physciotherapist (Roop), who is very detailed and will help you get back get back into shape, my acupunturist (Albert) who always made me relaxed and stress free after each session at the same time he will make sure that your comfortable (if its your first time) before the session. Staff are very friendly and accommodating as well.
Everyone here is awesome, Giri and Albert are fantastic
People friendly, staff friendly and helpful. Would recommend In Step Physical. Thank you very much Neha and all the staff. Wonder place to go to and all the staff are pleasant, sincere and nice to work with. Thank you for printing me out the exercise sheets and organizing it for me. Very helpful and very well organized. I could not have done it without you all. 💯 recommend In Step Physical Therapy and Neha.
This place is awesome and nice people are always ready to help .
Excellent treatment
Doing good
I've had a great experience with Roop as my physiotherapist - she's kind and practical and I actually look forward to my sessions. The admin and physio assistants are amazing as well and there's a really good energy in the clinic. I highly recommend!
Return customer! Like everyone there, very professional, especially Giri, very knowledgeable and with lots of care and patience.
Great facilities and staffs !
I like this clinic. My physiotherapist Roop is very knowledgeable, attentive and positive. The other staff are knowledgeable and will greet you with a smile. I recommend In Step Physiotherapy.
The staff at In-Step Physiotherapy are incredibly helpful and caring. They take the time to listen and make sure you’re comfortable throughout your recovery. Highly recommend for anyone looking for personalized and professional care!
My wife comes home after each appointment relaxed and content after receiving treatment. Prakash is amazing!
A wonderful team! Everybody is very kind, welcoming, and helpful. Giri is very knowledgeable, encouraging, and has a real desire to help his clients succeed. I appreciate this very much.
Excellent experience - staff are excellent and very attentive. Highly recommend!
I came in with a wrist fracture, and I couldn't be happier with the experience! Giri, Neha, and their wonderful team of physiotherapy assistants and receptionists were incredibly professional, caring, and supportive. Their positive energy truly made a difference in my recovery!
I am very satisfied. My situation has been improving since i have started there. I am very grateful for Neha and will continue until i have fully recovered
In step physio there was a great choice, specially for students (they offer special rates for at least UofA and that is extremely helpful!). I was with both Amee and Roop and they were both great PTs, also the front desk team and the PTAs teams were amazing. It was great meeting all the team there, everyone was nice, caring and extremely kind and helpful!. Thanks for everything!
I have received excellent advice and care from the people at In Step Physical Therapy.
The In Step Physical Therapy Team is fantastic!!
I have been going to In Step Physical Therapy for well over 15 years and the results have always been fabulous. All of the staff are very committed to your health, patient, knowledgeable and caring.
Professional team and professional services
You guys are amazing thank u so much
The knowledge and understanding of the staff is outstanding. I started to feel better after seeing Giri once!
I am very pleased with the results after my physio sessions, I highly recommend them.
They got me Mobile again very quickly. Staff was knowledgeable and wonderful to deal with. Thank you!
Great place and great price!
Good service and all staff they very good
Great group of people. Very good at what they do. They all work together. It's a great place to get well.
My husband started physiotherapy for his trigger finger. Kamal, is very gentle during the session. He really knows what he was doing! Also, Eloisa is excellent on giving tips and tricks on how to conquer painful and difficult exercises. We really appreciate their help and we cannot wait for the next visit next week!
The service is excellent and the customer service is perfect and friendly.
Friendly staff , helpful
Positive, knowledgeable staff that are very respectful of your time! Never stuck waiting in the waiting room, your appointments are on time!
My first visit to In Step Physiotherapy was the most practical help I’ve received in treating neuropathy. The detailed exercise program is something I can do to strengthen myself in order to improve my balance and strength.
Beautiful service! Friendly staff, especially Sheila, were absolutely wonderful experience
If you want know the real meaning of physiotherapy go to in step physioStaff and management combine ofFriendly ,care , value and good services
Very friendly staff. Thorough and efficient. Great instruction. Thank you to all
Great clinic!Very good exercises
Giri is fabulous, knows his stuff and is reassuring that it will get better. All the staff is friendly and helpful.
Very professional and good work ethics. I’d recommend them to anyone who needs physiotherapy services.Neha, thank you for your services
They are very friendly, courteous and professional in dealing with clients.
Instep Physio offers exceptional service from the reception to their therapists. They are always willing to help and dedicated to improving your well-being. I'm looking forward to my next sessions with them.
Great staff, cant say enoughIf you have issues these staff will listen and adapt to your issuesWork with it or around itI’m grateful and appreciate their knowledge and experienceHelp come a long way
Very happy with the services I have received. I didn’t expect muscle tightness to be such an issue until I started seeing my physical therapist, Amee, she’s been so helpful. I don’t have such bad pain in my legs and hips any more, and it feels like I am learning how to take better care of my body long term.
Muchas gracias por todo muy atentos estoy muy agradecido con ustedes
Neha was amazing and helped onto a great road of recovery.
Good place - all the people working there that I have interacted with have been nice, patient, and knowledgeable.
Very knowledgeable staff, patient and receptive. Followed up after my appointment via text. Can't really say anything negative unless the therapy I'm receiving (stretches etc) doesn't work.. Lol
"Really great experience with the therapist and really friendly and will put you at ease. Will definitely recommend"
They are fantasticVery helpful and very knowledgeable
Professional, knowledgeable and friendly staff. Thank so much Amee for your amazing help and treatment, awesome Therapist! I would definitely recommend this team.
Thank you Instep team!
Very good at all
Niha is experienced and great
Amazing people and place, the receptionists are very accommodating and nice!
The staff are all excellent! I’ve been going to In Step for the past 4 months and Giri has been amazingly supportive. My progress in my recovery is directly attributable to him and his staff.
I like how you accompdate the clients and the friendly staff. Thank you for getting my Grandson and.mr togethet
Today was my first assessment, very kind, thorough and understanding. I look forward to starting my program and working with their team.Thank you,Joan Stefanuk
Very professional and experienced staff
Geri and his team have been fantastic throughout my visits. Always ready for any questions I may have regarding my recovery
I love InStep Physical Therapy. The staff are wonderful, Pam and Kathy at the front desk, Physiotherapy Assistants Kyla, Roopreet and Kudrat are fantastic. They explain what exercises you’re doing and why they’re important, as well as what they target. Everyone is so knowledgeable and encouraging. My physiotherapist Giri knows my history and keeps me engaged and challenged! I can’t say enough good things.
Priya was very professional and knowledgeable.
Very professional! Competent. Eager to help. Sustained follow-ups.
Thank you was a great assessment great to see they help me with all my issues
Amazing people to work with! very good customer service!
Giri and his team were absolutely amazing to work with.I would highly recommend In Step Physical Therapy to anyone who is in need of a knowledgeable and experienced physiotherapist.Thank you everyone!
Very kind and caring staff.
Great service and they really know what they’re doing!
This is a real experience that is helping me with my issues the way it’s playing out is remarkable . Hard to explain everything that’s taking place but the issues are subsiding and thing get worse before better but truly amazing results .
Good listening and assessment, i.e., attention to my difficulty, with professional outlook and application of effective intervention/ technique and recommendations for ongoing maintenance exercises and further therapy. Thank-you, DAW.
My physio, Patel is an awesome, knowledgeable professional. He explains everything he is doing and tells you how it going to impact your healing process. I strongly recommend InStep Physical Therapy. And the reception is very friendly and customer service focused.
Thank you In step team for the great services!! Admins are welcoming and very informative. Thanks Prakash for helping me to get rid of my knots!Highly recommend this place!
Excellent care and service! Giri truly cares about his patients and does an excellent job both listening and explaining.
Nice place and Humble people. I recommend it to all my friends and colleagues.
I chose this business on a referral from my Chiropractor. Excellent, professional service with friendly and informed staff. I was experiencing significant results after my first visit.
Good place and effective treatment
Nice clinic. Very professional
Had a great first appointment with the physiotherapist Giri! His assistant who helped me with exercises was also amazing! Thank you very much!
Facility is new and look very modern.
Great experience ! The staff is very kind , courteous and knowledgeable . After a short period of time , In Step had me pain free !
Lovely people.
Great place to get Physio. Professional, knowledgeable, punctual.
Great physio clinic I like their flexible hours
Giri is an amazing therapist! Major improvement in my mobility over the last few visits. Cannot recommend enough
This team is amazing..
All of the staff are very welcoming and knowledgeable. My daughter is very comfortable during her sessions and happy to return. That is huge!!!
I have really enjoyed working with Shahina Shaikh
Great clinic, compassionate staff, we are happy with the service
Experience great, I feel comfortable and looked after well by Physiotherapist and assistants. Very professional, I will recommend to all.
Very friendly and knowledgeable staff
I would recommend everyone to go InStep physical Therapy Very clean and nice people . I love ❤️ it
Nicolas is very professional and awesome clinic
Friendly staff, the therapist (Amee) was very patient with my husband. This was only our first time here.
Nothing but great things to say about this place and Karthikeyan Diwakar. He has helped my dad and his Adema. He takes his time and goes the extra mile. We can see a difference after each session. Strongly recommend
Enjoy the care and attention by front desk staff and therapists.
The people at in step are great and knowledgeable about their work. I would definitely recommend them to anyone.
Staff are knowledgable and very pleasant.. Music in waiting room is calming.
The staff there are extremely pleasant, polite and friendly
Things are working again thanks to these guys
Extremely pleased with all aspects of my therapy. The staff are knowledgeable and kind, considerate and friendly. Excellent establishment
Excellent front desk staff that makes you feel at home. And the Therapists are amazing at supporting you through the exercises and treatment regimen.
Awesome Place. Super helpful staff. Highly recommend.
When i needed someone they were there . Thank you to erveryone
Girl working there Kudrat Preet Kaur is very kind and friendly. And overall, the physio services are very good.
It was very satisfying experience for me at Instep Physical Therapy. My therapist Amee did an amazing job handling my issue. She examined my problem professionally, listened to my pain and associated concern patiently and planned the recovery process in the most suitable way. I highly recommend InStep Physical Therapy and Amee for an amazing job they did.
It’s great. Staff is awesome & knowledgeable. Great people. Great physiotherapist s.
Amazing physical therapy clinic, great staff and care !
Everyone is courteous and in good spirits. Amen my therapist is gentle and considerate. Direct billing to insurance is a breeze.
The staff here is fantastic. They are very helpful and committed to finding the right treatment plan for your needs.
Have had a great experience with Giri and his team. Friendly, knowledgeable and professional. Helped me develop a treatment plan to address my specific concern, and also identified a few additional areas to re-train at the same time to help prevent those from becoming problematic in the future.
Excellent service and very friendly staff. Kamal is very experienced and was able to treat me perfectly! I would recommend InStep to anyone seeking physiotherapy.
Instep Physical Therapy is greatly helping me. It feels like a lot of pain in the beginning, but it slowly gets better in time. It is well worth the effort you put in, with the exercises they give you to do.
Great!
Amazing experience every time! The entire team makes you feel welcomed and comfortable
In Step came recommended to me by my trainer. The owner, Giri is very knowledgeable and very personable. From the front desk staff to the physio assistants you will find a friendly respectful atmosphere here.
Came back once more to new place and everyone is awesome
There is a wonderful team working at InStep. I am comfortable and well looked after when I'm in the office! The care is excellent and results have been quickly evident!
Excellent services!!!
Excellent as always!
The team is very thorough, thoughtful and patient with every client I have observed, including myself. They take the time to explain as much as the client needs to understand the issue and the treatment.
This is my only second visit, I am very much impressed. Great place for Physiotherapy, friendly staffs, physiotherapy assistants are awesome and helpful. I have seen Giri is a leader, communicative, behavior, ethical and caring therapist.
Knowledgeable and caring staff.
The staff are very friendly, professional and knowledgeable. Fantastic customer service!
I started physio recently with Giri. He came highly recommended by a few friends. He does not disappoint! Very knowledgeable, kind and helpful. He educates you on your injury and gives you, in his words, “bumper to bumper” service! The staff (desk and Physio aides) are very professional and give you prompt attention. They greet you by name and are very friendly and personable. I would and will recommend In step Physiotherapy to anyone!
Staff is friendly and easy to work with at all levels of service. They work with me to adapt for my bodies needs to recover.
I have been getting help from the well knowledge professional therapists at InStep Phisical Therapist clinic and I am very satisfied with the services. I highly recommend this clinic. Thanks for help and support!
Ive been going to InStep for a few months and it has turned into a fun and social routine. I've learned new things from the very knowledgeable and friendly staff since my first visit. Their care makes me care more about how I move and take care of my body. Much respect!
I love this place. Kamal always fixing me up and getting me moving again. I can't forget the front desk staff. Always willing to help. Really makes the visit nice. Thank you. I would definitely recommend others to see the staff at InStep.
Very friendly staff and overall great experience
Giri is very knowledgeable and focused on bringing me back to where I want to be in terms of performance and physical well being.
Referred by The Glenrose Rehabilitation Hospital and very satisfied, they encourage independence!
It was a wonderful experience from Giri and team in solving my 1problems and back to to my routine.
Great staff very friendly and helpful with exercises and therapy in office
They were very friendly and helpful I would recommend this place
Awesome service! Always helpful and efficient therapies.
Lovely staff!
I have had nothing but success at this clinic. I have referred my Dad and husband who also sing their praises. Giri and his team are excellent and very, very knowledgeable. They spend time on you and your needs and set you up with exercises that assist in your success. Hight recommend.
Knowledgeable, empathetic, creative, professional and friendly!
Every friendly staff. Especially Bez 😊
i am very impressed with the physiotherapists, they are very informed and friendly whilie motivating you.
I have had very positive reactions to my condition since I have been coming here for the last year. All staff are knowledgeable, friendly and welcoming to my suggestions for my comfort and further Improvement.
Giri and the team at In Step Physical Therapy are true professionals in their craft/trade. I have felt supported and empowered on my road to recovery with their assistance. They are empathetic and compassionate to the needs of their clientele. I recommend whole-heartedly.
Fantastic staff and very welcoming
Great experience. Super friendly staff and great environment to get better in!
Very friendly, helpful & efficient staff, don't wait too long before you get called up for your session.
Very friendly and kind staff members a lot of helpful advice and exercises and suggestions, thank you!:)...
Giri is kind and caring. Listens to my issues.
Nice place, staff are very respectful and very knowledgeable.
Our experience is wonderful They take pride in what they do great people 😁
I received excellent care at InStep Physio. Giri is extremely knowledgeable and patient.
Awesome place Awesome staff. Super nice and very professional.
Giri and the entire staff listen to what you need, and that's refreshing. Targeted physio with quick, noticeable improvement from the start. Thank you to the whole InStep team.
Staffs are very Friendly and accommodating. The place is very neat and clean, with good ambiance
service is great ! I had results after the first week!
I have been going here for several weeks now and am more impressed each time. You have been a tremendous help and are greatly appreciated. Thank you for all you are doing for my situation.YOU ARE AWESOME!
Well maintained physio center , the staffs are so welcoming and friendly.
Giri and the fabulous team at InStep will help you keep up the pace! It's a busy, modern world with new varieties of computer related MSIs, and InStep provides a focused and personalized program to fit you. Giri honed in quickly on the problem and the whole team was friendly and supportive. I think they could use a bigger location soon, mind you. Great Central location with good access.
Staff are so kind and I’ve never had a problem parking 🙂
Great place to get help. Always friendly and Giri is great to talk to. Really knows his stuff. He cares about more than just the sore spots- he cares about you. Parking is good also.
The staff are nice and accommodating and I always meet new people and make new friends
Good service and friendly staff as helpful
This place has been very helpful in helping me recover from my injury very calm and relaxing environment
Great place! Always helpful and friendly staff. I'm very pleased with the service I’m receiving. Highly recommended!
I have been going to this place last couple months it's really nice service I would recommend if someone need it
I was very satisfied, people were friendly. I felt safe. Precautions were hospital quality.
Highly recommend this clinic!The staff and clients are super friendly and easy to get along with. The therapist Kamal is professional, knowledgeable, accommodating, and patient. Kudos to all!
Was there previously and the care in which I received was curtious and thoughtful and the same on my second visit I highly recommend this institution for your rehabilitation
Amazing service, with expectional customer experience.
Caring staff. Skilled Physiotherapist.
Neil great really took time to listen and assess my injury. Calm quiet clean and lots of accessible parking. Really happy so far.
Very inviting and friendly employees
Staff was great. Seen right away. Kamal was awesome.
An amazing place for healing
Great place!
For my very first visit they were really nice friendly
Execllent place to go.
Excellent Physiotherapist services and great team!
InStep Physiotherapy is my first experience with physio. I could not be happier. Giri is an extremely kind, and effective practitioner. Even when the clinic is busy, he always greets you with a smile and takes his time to explain things in detail. The physio assistants have also been wonderful!I've had amazing results in just a few treatments.The front desk staff was also extremely patient and understanding with some confusion regarding insurance coverage.Overall, I can't recommend them enough!
Great treatments given. They really do have that healing thing going !
My experience with InStep Physical Therapy has been very positive. The caring and compassionate team demonstrated considerable expertise.
My experience was very good with awesome staff . I can't forget parajali she made my day during my visit. Will recommend to evry one
The staff is very knowledgeable, friendly and helpful. Excellent care and services provided by experienced physiotherapist.
Friendly and helpful staff.
I've been seeing Tammy regularly for a number of years. She is phenomenal! All staff are very helpful and professional. I highly recommend Tammy and InStep Physio!
I finished my treatment here a few weeks ago. The staff were all friendly and knowledgeable. If I need physio again I wouldn't hesitate to come back.
In Step Physical Therapy is an amazing place to be! Staff are friendly professional and genuinely care. I have been there a few times with different injuries for myself!
The staff is really friendly and polite. I had physiotherapy for several weeks and the quality of the service did not decreased a bit, I had a wonderful experience during my treatment. I would definitely go back if needed.
good service and technique to help clients.
Really impressed with the team and experience of the Giri, he knows his stuff.
I have been seeing Pranjali from instep physical therapy for about a month and have been very impressed with her outgoing personality,professionalism and knowledge . She is very good at explaining what she is doing and provides me more insight to my condition.
Great physio . My second injury from work so I came back as my first one is better then before I was injured
Thank you for great service, I've only been in for a few treatments, but the team was right on the mark with the stretches and exercises they have given me. In two weeks I'm feeling so much better. 🙂
Wonder place , great staff, & very understanding as well. Helped my issueI definitely recommend people to come here.
Giri is a fantastic therapist and instep is a fantastic place to go to.
Professional & friendly staff
Excellent diagnosis and treatment, great staff, feels like a family run business.
Not only is In Step close to home, making appointments is easy with day and evening times available. Paul and Giri are knowledgeable, patient, and friendly physiotherapists.
Professionals.. Great Place.
I've been going to In Step physical therapy for a long time. The diagnosis is always prompt and accurate. They are encouraging in the rehab process. I'd recommend In Step as an amazing place to get better!
The staffs are amazing, and the way they explain about injury and the excersise which i have to do were very helpful. Also, support staffs always accompanied me to get better result from excersise. Highly recommended ☺
They were a great help
The staff are friendly, helpful and attentive.
The staff are amazing it is a fun atmosphere and you can create lasting friendships highly recommend your well-being is the 1st priory
I've seen Giri and his staff for 2 separate injuries. They are true professionals that are extremely knowledgeable about the human body. I would highly recommend!!!
Amazing
Reviews are shared as patients wrote them on Google and Facebook. Reviews that could read as a promise of results or a comparison with other providers are not shown here. Individual results vary.